Get in Touch With Us

Age and risk notice: Gambling is for adults only. The minimum age is 18 or 21 depending on the site and your state's rules, so check both before you play. Gambling can lose you money, and crypto price swings add a second layer of risk. If gambling is causing you harm, call the National Problem Gambling Helpline at 1-800-GAMBLER.

This page explains how to contact the Best BTC Casinos editorial team, what we can help with, and what we can't. We are an independent comparison site. We are not a casino, and we can't see or manage anyone's casino account.

How to reach the editorial team

We haven't published a public email address or contact form on this page. Look for a contact link or form in the site header or footer. Use whichever channel is shown there, and be wary of anyone claiming to be us who contacts you first from an address you can't verify.

To help us answer quickly, include:

  1. The page you are writing about, with the address or title.
  2. What you noticed or want to ask, in a sentence or two.
  3. Any source that backs up a correction, such as a screenshot or a link to the operator's own terms.

We don't promise a fixed reply time. We read what we receive and answer what we can.

What we can help with

  • Corrections: Terms change often. If a bonus, coin list, wagering rule or restricted-state note on our pages looks outdated, tell us. Our facts were last checked on Oct 1, 2026.
  • Questions about our reviews: We can explain how we compare sites on supported coins, payout speed, licensing, game range and privacy.
  • Reader feedback: Suggest a topic or tell us what you found unclear.
  • Business and partnership enquiries: We can discuss these, but commercial relationships do not decide our rankings. We may earn a commission if you sign up through links on this site, and that never buys a higher position.
  • Responsible gambling concerns: If you mention a concern, we will point you to support resources rather than try to advise you ourselves.

What we can't do for you

Many messages to comparison sites are really about a specific casino account. We can't help with these:

  • Withdrawals, deposits and account problems: We have no access to any operator's systems. Contact that casino's own support team first, and keep your transaction hashes and account details to hand.
  • Recovering lost crypto: Blockchain transactions generally can't be reversed. We can't trace or retrieve coins sent to a wrong address.
  • Legal or tax advice: US players may owe tax on gambling winnings and on crypto gains. We can only offer general information, so consult a qualified tax or legal professional.
  • Getting around restrictions: We won't advise on false details, geoblock workarounds, or dodging identity, anti-money-laundering or sanctions checks.

Staying safe when you write to us

Never send us your wallet seed phrase, private keys, passwords or two-factor codes. We will never ask for them. Treat any message that does as a scam, whoever it claims to come from.

The legal picture, in brief

There is no federal legalization of online casinos in the US. Crypto casinos serving US players are generally offshore, licensed in places such as Curaçao or Anjouan rather than by a US regulator. That puts them in a legal grey area, and regulated state operators in places like New Jersey, Pennsylvania and Michigan don't run on crypto. State laws differ and some sites exclude certain states, so check your own state's rules before you play. Offshore sites may also lack the player protections and self-exclusion tools that state-regulated operators provide.

Where to go next

If you came here to compare sites rather than to contact us, our ranked picks sit on our main pages. You may also find our guide on trusted non GamStop casinos useful, though its focus differs from our US coverage.

If you aren't sure whether your question is something we can answer, send it anyway. We will tell you plainly if it falls outside what we can do.

Reminder: play only with money you can afford to lose, and never to chase losses or escape stress. Help is available at 1-800-GAMBLER.